When you buy steroids in our shop we provide the tracking code to your email or Telegram 7 days after shipping for courier security reasons. Parcel insurance against loss and damage is 5%. These funds create an insurance pool from which the cost of resending an order is reimbursed. If you decline insurance, there is no compensation for a lost parcel. It is your RESPONSIBILITY to pick up your parcel on time. Check your parcel's status using the tracking code, as sometimes the parcel may be at the post office, but they simply haven't delivered a notification. Another possible scenario is that the parcel is already at the post office, but the tracking code doesn't show it, and no notification has been received. In this case, after 14 days from shipping, you can call the post office to inquire about your parcel. The parcel is stored for 30 days after arriving at the post office. If you don't pick up your parcel in time, the post office will send it back. However, it won't be returned to us since the return address is fake. In this case, it's your fault, and no refund is provided.